Shipping policy
SHIPPING POLICY
Last Updated: June 2026
PROCESSING TIMES
Orders are typically processed within 3-5 business days. Processing times may vary depending on product availability, order volume, seasonal demand, holidays, promotions, or the contents of the order.
Orders are processed Monday through Friday, excluding weekends and holidays.
Processing time refers to the time required to prepare an order for shipment and does not include carrier transit time.
SHIPPING METHODS
Shipping options and rates are displayed during checkout.
Once an order has been shipped, transit times are determined by the selected carrier and are outside the control of Great Mornings Coffee & Tea.
Shipping transit times are estimates only and are not guaranteed.
FREE SHIPPING
Free shipping is automatically applied to qualifying domestic orders meeting the current free shipping threshold displayed on our website.
Unless otherwise stated during promotional periods, free shipping is available on domestic orders of $85 or more after discounts have been applied.
SPLIT SHIPMENTS
Some products may ship separately from other items in your order due to supplier arrangements, product availability, warehouse locations, or fulfillment requirements.
Customers may receive multiple tracking numbers for a single order.
ORDER DELAYS
Processing times may be extended during holidays, promotions, severe weather events, carrier disruptions, or periods of unusually high order volume.
Great Mornings Coffee & Tea is not responsible for shipping delays caused by carriers, weather conditions, customs processing, labor disruptions, natural disasters, or circumstances beyond our control.
LOST OR DELAYED PACKAGES
If a shipment appears delayed or lost in transit, customers should first contact the shipping carrier.
We will make reasonable efforts to assist with carrier investigations when appropriate; however, we cannot guarantee refunds or replacements for packages delayed by the carrier.
Packages marked as delivered by the carrier will be reviewed on a case-by-case basis.
INCORRECT SHIPPING ADDRESSES
Customers are responsible for providing accurate shipping information.
Orders that have already been processed or shipped cannot be canceled due to address errors.
If an order is returned to us because of an incorrect or incomplete address, additional shipping charges may be required before the order can be reshipped.
INTERNATIONAL SHIPPING
Great Mornings Coffee & Tea ships to select international destinations.
International customers are responsible for any customs duties, import taxes, VAT, GST, brokerage fees, or other charges imposed by their country or local authorities.
Delivery times for international shipments are estimates only and are not guaranteed.
Great Mornings Coffee & Tea is not responsible for delays caused by customs processing, import restrictions, local postal systems, or governmental agencies.
DAMAGED OR INCORRECT ORDERS
If your order arrives damaged, defective, or contains incorrect items, please contact us within 7 days of delivery at customerservice@greatmorningscoffeeandtea.com.
To assist us in reviewing the issue, please include:
• Your order number
• A description of the issue
• Photographs of the product and packaging
• Photographs showing any shipping damage, if applicable
Order issues will be reviewed on a case-by-case basis.
CANCELLATIONS
Orders that have already been processed or shipped cannot be canceled.
RETURNS AND REFUNDS
Returns, refunds, replacements, and order issues are governed by our Return & Refund Policy.
Due to the nature of the products we sell, we do not accept returns on most products. Please review our Return & Refund Policy for complete details before placing your order.